88fc Privacy Policy — Your Data, Your Rights, Our Commitment

01 Introduction

88fc ("88fc", "we", "us", "our") is the operator of the online betting and casino platform available at https://88fc.bar. We are committed to protecting the privacy and personal data of every player who registers and uses our service. This Privacy Policy sets out, in detail, what personal data we collect from you, the purposes for which we process that data, how long we retain it, and your rights in relation to it.

This Privacy Policy applies to all personal data processing activities carried out by 88fc in connection with the 88fc platform, including the website at https://88fc.bar, any mobile-optimised version of the platform, our customer support communications, and our marketing communications (where you have consented to receive them).

This Privacy Policy must be read together with the Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference. In the event of any inconsistency between this Privacy Policy and any other document, this Privacy Policy shall govern with respect to data protection matters.

If you have any questions about how 88fc handles your personal data, or if you wish to exercise any of your data rights, please contact our Data Support team at [email protected]. We aim to respond to all data-related enquiries within 30 days.

02 Data We Collect

88fc collects only the personal data that is necessary for us to provide a safe, functional, and legally compliant betting and casino service to players in Bangladesh. The categories of personal data we collect are described below.

2.1 Registration and Identity Data

When you create an 88fc account, we collect your full legal name, date of birth, gender, residential address (including district, division, and postcode within Bangladesh), email address, and mobile phone number. This data is necessary to create and maintain your account, verify your identity, and comply with our know-your-customer (KYC) obligations.

2.2 Verification and KYC Documents

As part of our identity verification process, we may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence, as well as supporting documents such as utility bills or bank statements confirming your registered address. These documents are used solely for identity verification and anti-money-laundering compliance purposes.

2.3 Financial and Transaction Data

We collect records of all financial transactions conducted through your 88fc account, including deposit amounts, withdrawal amounts, payment method identifiers (such as bKash or Nagad mobile numbers), transaction timestamps, and transaction reference numbers. We do not store full payment card numbers; card transactions are processed by our payment partners who hold PCI-DSS certification.

2.4 Betting and Gaming Activity Data

We maintain a complete record of your betting and gaming activity on the 88fc platform, including sports bets placed (market, selection, odds, stake, outcome), casino and slot game sessions (game title, session duration, bet amounts, win/loss), and crash game rounds. This data is used for account management, responsible gaming monitoring, and dispute resolution.

2.5 Technical and Device Data

When you access the 88fc platform, we automatically collect technical data including your IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, and time zone. We also record session login and logout timestamps, pages visited, and features used within the platform.

2.6 Communications Data

We retain records of all communications between you and the 88fc support team, including live chat transcripts, email correspondence, and any documents you share with us during a support interaction. This data is retained for quality assurance, dispute resolution, and training purposes.

03 How We Collect Data

We collect personal data through the following channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, contact our support team, or respond to a survey or promotion.
• Automatically: Through cookies, web beacons, and server logs when you browse and interact with the 88fc platform. See Section 7 for full details on our use of cookies.
• From payment providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card-processing partners may share transaction confirmation data with us to facilitate deposits and withdrawals.
• From identity verification services: Third-party KYC service providers may share the results of identity checks conducted on your submitted documents.
• From fraud prevention services: We may receive risk-assessment signals from fraud-detection partners to help protect the integrity of the 88fc platform.
• From game providers: Providers such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and NetEnt may share session and outcome data with us in real time as part of the game integration.

04 How We Use Your Data

88fc processes your personal data for the following specific purposes:

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated systems flag an account for review (e.g., fraud detection or responsible gaming triggers), a member of our compliance team reviews the case before any account action is taken.

05 Legal Basis for Processing

88fc processes your personal data on the following legal grounds:

• Contract performance: Processing that is necessary to provide you with the 88fc betting and casino service in accordance with our Terms & Conditions, including account management, transaction processing, and game delivery.
• Legal obligation: Processing that is required by applicable law, including identity verification (KYC), anti-money-laundering monitoring, responsible gaming obligations, and statutory record-keeping.
• Legitimate interests: Processing that is necessary for our legitimate business interests, including fraud prevention, platform security, service improvement, and customer support — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing that is based on your freely given, specific, and informed consent — principally for marketing communications. You may withdraw your consent at any time by contacting us at [email protected], without affecting the lawfulness of processing carried out before your withdrawal.

06 Data Sharing and Disclosure

88fc does not sell, rent, or trade your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

6.1 Service Providers

We engage carefully selected third-party service providers who assist us in operating the 88fc platform. These include payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard), KYC verification providers, game technology providers (Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, Habanero), fraud prevention services, and cloud infrastructure providers. All service providers are bound by strict data processing agreements that prohibit them from using your data for any purpose other than delivering the contracted service to 88fc.

6.2 Legal and Regulatory Authorities

We may disclose your personal data to regulatory authorities, law enforcement agencies, courts, or other government bodies where we are required to do so by applicable law, court order, or regulatory direction. Where permitted by law, we will notify you of such disclosure. In cases involving suspected criminal activity — including fraud or money laundering — we may be legally required to make disclosures without notifying you.

6.3 Business Transfers

In the event that 88fc undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players via email prior to any such transfer and ensure that the acquiring entity is bound by a privacy policy that offers equivalent or greater protection to this one.

6.4 With Your Consent

We may share your data with third parties in circumstances not covered above, where you have given your explicit consent to such sharing. You may withdraw that consent at any time without affecting data shared prior to withdrawal.

07 Cookies and Tracking

88fc uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device by your browser when you visit the 88fc website. Cookies allow us to recognise returning visitors, maintain your logged-in session, remember your preferences, and analyse how the platform is used.

7.1 Types of Cookies We Use

• Essential cookies: These cookies are strictly necessary for the platform to function. They enable core features such as user authentication, session management, and security. You cannot opt out of essential cookies without disabling platform functionality.
• Functional cookies: These cookies remember your preferences (such as language setting, odds format, and time zone) to provide a more personalised experience. They are not essential but significantly improve usability.
• Analytics cookies: We use analytics tools to understand how players navigate and use the 88fc platform. Analytics data is aggregated and anonymised. This data helps us identify performance issues and prioritise platform improvements.
• Security cookies: These cookies help us detect and prevent fraudulent logins and other security threats, including bot activity and credential-stuffing attacks.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Please note that blocking essential cookies may prevent you from logging in to your 88fc account or using certain platform features. Instructions for managing cookies in the most common browsers are available from the respective browser's help documentation.

7.3 Do Not Track

Some browsers transmit a "Do Not Track" (DNT) signal to websites. 88fc currently does not alter its data collection practices in response to DNT signals, as no universally accepted standard for DNT compliance has been established. We continue to review this position as industry standards develop.

08 Data Security

88fc takes the security of your personal data seriously and implements a comprehensive range of technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction.

Our security measures include, but are not limited to:

• Encryption in transit: All data transmitted between your device and the 88fc platform is encrypted using TLS 1.2 or higher. The 88fc website uses HTTPS across all pages.
• Encryption at rest: Sensitive personal data and financial records stored in our databases are encrypted using AES-256 encryption.
• Access controls: Access to personal data within 88fc is restricted on a strict need-to-know basis. Staff with access to sensitive data are subject to confidentiality agreements and regular security training.
• Two-factor authentication (2FA): OTP-based two-factor authentication is available to all players and is mandatory for staff accessing internal systems.
• Security audits: 88fc conducts regular internal and third-party security audits and penetration tests to identify and remediate vulnerabilities.
• Incident response: We maintain a documented data breach response plan. In the event of a breach affecting your personal data, we will notify you and relevant authorities within the timeframes required by applicable law.

09 Data Retention

88fc retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our data retention periods are as follows:

Once a retention period has elapsed, personal data is securely deleted or irreversibly anonymised. Anonymised data (which can no longer be linked to an identifiable individual) may be retained indefinitely for statistical analysis and platform improvement purposes.

10 Your Rights

As a data subject, you have the following rights in relation to your personal data held by 88fc. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a description of your request. We will respond within 30 days of receipt.

• Right of access: You have the right to request a copy of all personal data that 88fc holds about you. We will provide this in a structured, commonly used, and machine-readable format.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay. You may also update basic account information (such as your email address or mobile number) directly from your account settings.
• Right to erasure ("right to be forgotten"): You may request that we delete your personal data. We will honour this request where the data is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the data has been unlawfully processed. Note that we may be unable to delete data that we are legally required to retain (e.g., financial transaction records).
• Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while a rectification request is under review, or where you have objected to processing pending verification of our legitimate grounds.
• Right to data portability: You have the right to receive your personal data in a portable format and to transmit it to another data controller, where technically feasible and where processing is based on consent or contract performance.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to withdraw consent: Where processing is based on your consent (primarily for marketing), you may withdraw that consent at any time by contacting us. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

11 Children's Privacy

The 88fc platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover or are notified that an account has been created by a person under the minimum age, we will immediately suspend the account, void any bets placed, forfeit any bonus funds, and securely delete all personal data associated with the underage user, except where retention is required by law.

If you are a parent or guardian and believe that your child may have registered an 88fc account, please contact us immediately at [email protected]. We will investigate and act promptly. For more information on our age verification procedures, please visit our Responsible Gaming page.

12 Third-Party Services

The 88fc platform integrates with third-party services to deliver games, process payments, and verify identities. While 88fc takes care to select reputable partners and binds them to appropriate data processing agreements, we are not responsible for the independent privacy practices of these third parties.

Key third-party services integrated into the 88fc platform include:

• Game providers: Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, Habanero. These providers receive gaming session data necessary to deliver and record game outcomes.
• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard network processors. These providers process transaction data to facilitate deposits and withdrawals.
• KYC and identity verification providers: These services receive copies of your identity documents to perform automated and manual verification checks.
• Fraud and risk management services: These providers receive technical and behavioural signals to assess the risk profile of transactions and sessions.

We encourage you to review the privacy policies of these third-party providers if you wish to understand how they handle your data independently of 88fc. Links to provider policies are available from each provider's official website.

13 Changes to This Policy

88fc reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the structure of our business. When we make material changes to this policy, we will publish the updated version on this page with a revised "Last updated" date and, where the changes are significant, notify registered players via email to their registered address.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of the 88fc platform after the publication of any update constitutes your acknowledgement of the revised policy. If you do not agree with any changes, you may request account closure in accordance with our Terms & Conditions.

14 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or about the way 88fc processes your personal data, please contact our Data Support team using the details below:

• Email: [email protected]
• Subject line: "Privacy Policy Enquiry — [your username]"
• Support Hours: 24 hours a day, 7 days a week
• Response Time: We aim to acknowledge all privacy-related enquiries within 5 business days and provide a full response within 30 days

All formal data protection complaints must be submitted in writing to [email protected] with the subject line "Data Protection Complaint — [your username]". We will acknowledge your complaint within 5 business days and aim to provide a full resolution within 30 days. If you are not satisfied with our response, you may escalate your complaint to the appropriate data protection authority in your jurisdiction.